Outsourcing
Back office support services
Routine admin, data and order work taken off your team, so they can get on with work that needs them.
The short answer
What you get
What our back office support services cover
These are the task groups we can cover. We confirm the tasks on a call before work starts.
| Task group | Examples | What you receive |
|---|---|---|
| Admin | Diary and inbox tidying, document filing, form completion | Work completed and logged |
| Data entry | Entering records into your system, cleaning lists | Accurate records and a change log |
| Order processing | Entering and checking orders, sending confirmations | Orders processed to your rules |
| Records and reporting | Updating trackers and producing simple reports | A regular summary in plain English |
For the books themselves, see our outsourced bookkeeping services.
How it works
How back office support works
Handover, checks and reporting.
Handover
You show us the task, share examples and give access to the tools we need. We write the steps down and you confirm them.
Trial batch
We complete a small batch and you review it before we scale up.
Checks
Quality comes from the written steps you confirmed at handover and the trial batch you review before we scale up.
Reporting
We tell you what was done, what was queried and what needs you. We agree the format on the call.
Pricing
How is back office support priced?
Pricing depends on scope. Book a 15 minute call or email contact@zemash.com.
If you are weighing a hire, read our guide on hiring remote staff in the UK.
What affects the cost
- Type of task
- Volume of work
- Tools involved
- Turnaround you need
Data
How do we handle sensitive data and quality?
Our security and data protection page explains how we handle data. Terms are agreed in writing before work starts.
Quality comes from written steps and a trial batch. For one person on admin, a virtual assistant for admin tasks from Pro Virtual Assist may fit better. It is a Zemash group company.
Related
Related outsourcing services
Bookkeeping
The monthly cycle of recording, reconciling and reporting.
Questions
Back office support questions
What are back office support services?
They are the routine tasks behind your business, such as admin, data entry and order processing, run for you by a provider.
Which back office tasks can I outsource?
The table above shows the task groups we can cover: admin, data entry, order processing, and records and reporting. We confirm the tasks on a call before work starts.
How do you handle sensitive data?
Handling depends on the task and the access it needs. See our security and data protection page. Terms are agreed in writing before work starts.
How do you check the quality of the work?
Quality comes from written steps, a trial batch you review and the steps you confirmed at handover.
How do I hand work over and get it back?
You share the task and examples, and we agree the steps and how finished work comes back. UK office hours are Monday to Friday, 9am to 5.30pm UK time. The team also works across other time zones, so Zemash can cover most time zones.
How is back office support priced?
Pricing depends on scope. Book a 15 minute call or email contact@zemash.com.
Book a call
Book a 15 minute call
Choose a time that suits you. We are available Monday to Friday, 9am to 5.30pm UK time.
- Free and without obligation
- Prefer email? Write to contact@zemash.com
Choose a time
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