Zemash

Web design · WordPress · 2025

Divine Care Services: a warm site that separates home care from supported living

A responsive WordPress site in plain language, with high contrast and clear enquiry routes.

Divine Care Services website shown on a desktop, laptop, tablet and phone

Client

Divine Care Services Ltd

Sector

Home care and supported living

Services

Web design and development

Dates

2025

The brief

Where the client started

Divine Care Services Ltd offers person centred support for people who want to live independently at home, from personal care and companionship to supported living and health monitoring. The old website lacked structure and did not show that warmth.

The brief was a site that builds trust at sensitive moments and helps families and healthcare partners understand the services.

  • A dated design for a healthcare setting
  • Poor navigation and unclear service descriptions
  • A layout that did not work well on mobile for older users and families
  • No visuals or messaging that conveyed warmth
  • Missing enquiry forms and contact routes
  • No clear difference between home care and supported living

What we did

How the work went

1

Discovery and planning

We explored the care pathways and the moments when families make decisions, talked to the team about communication challenges and drew a sitemap that separates home care from supported living.

2

Design and development

We designed a clean, welcoming layout that is easy to read and built it in WordPress with simple content blocks and accessibility features for older users.

3

Content and setup

We wrote respectful, plain service descriptions, structured the content for each offering and optimised it for local search.

4

Launch and support

We tested on the devices families and older users rely on, showed the team how to update pages and monitored performance and accessibility after launch.

The result

The finished site

Screenshots of the live website.

Home page of the Divine Care Services website
Home page of the finished site.
Divine Care Services website, home care introduction
Introduction to the home care services.

After launch

Support after launch

The team was shown how to manage and update pages, with monitoring after launch.

About the figures

We publish figures only when the client has approved them, with the period and the tool they came from. Ask us for the numbers on this project.

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